Frequently asked questions

IgnitED is a complete STEAM partner for schools. We supply hardware and learning kits, customize curricula, train and support your teachers, and provide dedicated STEAM instructors, along with after-school programs, competitions and fairs.

We operate in Saudi Arabia and Egypt, supplying kits and delivering programs, training and support to schools in both countries.

Our catalog covers robotics, coding, AI, electronics, science, 3D printing and engineering kits from leading international brands such as LEGO® Education, VEX Robotics, MatataStudio, Arduino, Zmrobo and Elenco, plus our own IgnitED After-School Program kits.

Yes. We have solutions for every stage, from kindergarten through Grade 12: screen-free coding for early learners, block-based robotics in primary school, and Python, AI and competition robotics in middle and high school. Every product page shows its grade bands.

Absolutely. We tailor kits, curriculum and training to your students' grades and level, your learning goals, timetable and budget. Our learning journey pathways are examples we adapt for each school.

Book a meeting through our contact page, or message us on WhatsApp. We'll learn about your school's needs and propose a tailored plan of kits, curriculum, training and support.

Lead times depend on stock and quantities. In-stock items ship quickly, while larger classroom bundles are scheduled with you. We confirm a delivery date with every quotation.

For After-School Program packages, the minimum is 15 kits for the Silver Kit and 10 kits for the Golden Kit. Catalog items show their MOQ on the product page. Many have no minimum at all.

Training is tailored to your program and your teachers' experience, and can run on-site at your school or online. We agree the format and duration during the consultation, and follow up with coaching during your first sessions.

Yes. Our Silver and Golden Kit projects are designed for PYP Grades 3–5, with structured five-session lesson plans. Our customized curricula cover grades 3–6 and can be mapped to your school's framework.

Every kit includes complete teacher support: 3 Arduino foundation lesson plans, step-by-step assembly videos for every project, ready-to-use programming code, structured 5-session lesson plans, student manuals and classroom slides.

All products are authentic. Warranty terms depend on the product and manufacturer and are confirmed in every quotation. Our local team handles claims, so you never deal with overseas suppliers directly.

We provide local support in Saudi Arabia and Egypt: installation, troubleshooting, spare parts, follow-up coaching and competition readiness, so your program keeps running all year.